At The Scoop Sisters, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website or placing an order with us.
Information We Collect
When you place an order, subscribe to our newsletter, or contact us, we may collect the following information:
- Name and surname
- Email address
- Phone number
- Delivery address
- Billing information
- Preferences, likes/dislikes, and colour selections related to your mystery box order
We may also collect basic website usage data through cookies and analytics tools to improve your browsing experience.
How We Use Your Information
Your information may be used to:
- Process and deliver your orders
- Communicate with you regarding your order
- Provide customer support
- Send newsletters, updates, or promotional content (only if you subscribe)
- Improve our website, products, and services
We will never sell or share your personal information with third parties for marketing purposes.
Payment Information
All online payments are processed securely through trusted third-party payment providers such as PayFast. We do not store your card or banking details on our website.
Shipping & Delivery
Your delivery information is shared only with courier providers when necessary to fulfil and deliver your order.
Email Marketing
If you subscribe to our newsletter, you may receive occasional emails regarding new products, promotions, updates, or special offers. You may unsubscribe at any time using the unsubscribe link provided in our emails.
Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic. By using our website, you agree to the use of cookies.
Protecting Your Information
We take reasonable precautions to protect your personal information and keep it secure. However, no method of online transmission or electronic storage is completely secure.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
📧 thescoopsisters.za@gmail.com
📱 +27 68 922 9360
Last updated: May 2026