At The Scoop Sisters, every mystery gift box is thoughtfully packed with care and made to feel special from the moment it arrives.
Processing Times
Please allow approximately 2–4 working days for your order to be packed and prepared before shipping.
During busy periods, launches, promotions, or holiday seasons, processing times may be slightly longer.
Shipping Options
We currently offer the following delivery options within South Africa:
Locker Delivery
Door Delivery
Shipping options and pricing can be selected or updated during checkout.
Standard shipping rates apply.
Delivery Timeframes
Once your order has been shipped, estimated delivery times are:
- Locker Delivery: Approximately 1–3 working days
- Door Delivery: Approximately 1–3 working days
Please note that delivery times may vary depending on your location and courier delays outside of our control.
Locker Deliveries
Customers selecting locker delivery are responsible for collecting their parcels within the courier’s collection timeframe.
Failure to collect your parcel in time may result in delays, additional shipping charges, or the parcel being returned.
Shipping Information
Please ensure that all delivery details provided at checkout are correct.
The Scoop Sisters cannot be held responsible for delays, failed deliveries, or lost parcels caused by incorrect or incomplete shipping information provided by the customer.
Order Tracking
Once your order has been shipped, tracking information will be sent via email, WhatsApp, or SMS where available.
Delays
While we do our best to ensure timely delivery, The Scoop Sisters is not responsible for courier-related delays, weather disruptions, strikes, or unforeseen delivery issues once parcels have been handed over to the courier service.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
📧 orders@thescoopsisters.co.za
📱 +27 68 922 9360
Last updated: May 2026